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Privacy Policy

Effective Date: 1 June 2025

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At Pragshta Collective, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

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By using our website or services, you consent to the practices described below.

1. Who We Are

Pragshta Collective is a South African-based business offering explorative creativity guidance & coaching, guided journaling, workshops and online programmes focused on personal growth and self-expression.

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Our website address is: https://www.pragshtacollective.com/ 

2. What Information We Collect

We collect the following personal information directly from you:

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  • Full name

  • Email address

  • Phone number (if voluntarily provided)

  • Billing and payment details (processed via secure third-party platforms)

  • Session preferences and communication history

  • Feedback or testimonials you provide
     

We also collect non-identifiable usage data (such as page visits or session duration) via cookies and analytics tools to improve your experience.

3. How We Collect Your Information

We collect your information when you:

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  • Book a session or purchase a package

  • Sign up for our newsletter or free resources

  • Complete a contact or inquiry form

  • Participate in a workshop, program, or course

  • Engage with our site via cookies or analytics tools

4. Why We Collect Your Information

We collect personal information for the following purposes:

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  • To deliver coaching sessions and other services

  • To confirm bookings and send session reminders

  • To respond to your inquiries or feedback

  • To send you newsletters, updates, or resources (only with your consent)

  • To improve our website, services, and user experience

  • To comply with legal obligations under POPIA and applicable regulations

5. How Your Information Is Stored and Protected

We take your privacy seriously and store your information securely:

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  • All data is stored on secure, password-protected platforms (e.g., Wix, Zoom, Paystack, PayPal and Google Workspace).

  • Payment information is processed via secure third-party providers (we do not store card details).

  • Access to your information is restricted to authorized personnel only.

  • We implement regular security checks and data protection protocols.

6. Sharing of Information

We will never sell or rent your personal information. We may share your information with trusted third parties only when necessary to:

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  • Process bookings and payments (e.g., PayPal or Paystack)

  • Send newsletters or updates (e.g., Mailchimp or Wix Email)

  • Conduct sessions via Zoom or other secure online platforms
     

These third parties are also bound by data protection obligations.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

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  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your personal data, where legally allowed

  • Withdraw consent for us to use your information (e.g., for newsletters)

  • Lodge a complaint with the Information Regulator if you believe your data is being misused
     

To exercise your rights, email us at: connect@pragshtacollective.com

8. Cookies and Website Analytics

Our website uses cookies to:

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  • Improve functionality and performance

  • Understand how visitors use the site (via tools like Google Analytics)

  • Personalize your experience
     

You can manage or disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies.

9. Email Communication

If you sign up for our newsletter or download a free resource, we may send you occasional updates, offers, or creative insights. You can unsubscribe at any time by clicking the link in the email footer or contacting us directly.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Pragshta Collective


Email: connect@pragshtacollective.com
Location: Pretoria,  South Africa

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